Megabus sent a cancellation email for a ticket date that was coming up that I purchased and in the email it states and I quote “OR OBTAIN A REFUND”. megabus.com | Now serving over 30 million bus customers in North America The number of passengers shown below includes all standard passengers, mobility aid passengers, special requirement passengers, PCAs, children and infants. Canadians should continue to think ahead about the actions that they can take to stay healthy and prevent the spread of any illness, especially respiratory infections. Megabus review from Boston, Massachusetts: I made a reservation with megabus and tried to cancel it the very next day as I was not able to use the reservation. After completing your payment, a booking confirmation page will display your megabus reservation number(s). Since respiratory viruses, such as the one that causes COVID-19, are spread through contact, change your regular greeting. Once you select ‘Remove’ you’ll see a message that gives you the option to ‘Remove’ or ‘Cancel’ – choose ‘Remove’ to remove the card or choose ‘Cancel’ to keep your payment card saved. Contact Megabus customer service. You can trade in your reservation online as long as it’s at least 3 hours before your scheduled departure. Drivers will be socially distanced from passengers when operating the vehicle and will not be required to wear a mask while doing so. This includes while accepting tickets, loading or unloading luggage and any other interactions with customers. Based on information found on the Megabus website, the Megabus ticket can’t be cancelled. Please consult our luggage policy for more information. *OOS rates calculated based on the most recent 24 months of inspection data per the latest monthly SAFER Snapshot. Unaccompanied minors under the age of 17 are not permitted to travel on megabus. Sometimes your schedule changes. Megabus offers safe, convenient, affordable bus service. You can call Megabus at (908) 282-7420 phone number, write an email, fill out a contact form on their website www.megabus.com, or write a letter to Megabus, 4400 S. Racine Ave, Chicago, Illinois, 60609, United States. Visit megabus.com, click on “ change trip " and enter your order or reservation number along with your email address. Megabus luggage policy in 2020 and what you need to know. The public has been advised to only leave home for necessities, such as getting food, beverages or medication, going to medical appointments, supporting vulnerable community members, obtaining government services, childcare, attending school or going to work, if you can’t do it remotely. Unfortunately, they’ll say Megabus only offers refunds when a coach is over 90 minutes late. I... Megabus Cancellation Policy Review from Boston, Massachusetts Mar 22, 2016 @ Pissed Consumer Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. The sad thing is there is NOTHING interesting around here. Select the reservation you’d like to change and click ‘trade-in.”. megabus is a ticketless service. It’s possible to trade your ticket for another journey up to 24-3 hours before your original departure schedule. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. Cancel by Telephone. Your reservation number can also be found on your reservation confirmation email, which will be sent to the email address you supplied to us, and in your text message if you requested it. These are the most important ways that you can protect yourself and your family from respiratory illness, including COVID-19. 3. We have been monitoring reports provided by federal, state and local government sites and keeping communications open with various organizations and affiliations, including the Public Health Agency of Canada (“PHaC”). The only situation in which refunds or alternative travel arrangements might be offered is when Megabus fails to provide reliable service for reasons entirely under their control. As long as it’s at least 3 hours before your scheduled departure, you can trade in your reservation online. You will need to know the reference number from your booking confirmation and the details of your journey. Disinfectant wipes will be placed on all buses so that high traffic areas, hand rails and hard surfaces can be wiped down regularly. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Does Megabus Offer a Refund or Cancellation Policy on Tickets? $7.50 for trade-ins 3 to 6 hours from departure. We have reduced the available number of seats on all of our vehicles to give our drivers and customers more personal space. We recommend that young adults be prepared to produce a photo ID with proof of age to avoid being refused from travelling on our buses. If you wish to travel with more than (1) piece of luggage, then you should buy an additional ticket for each additional piece of luggage in advance of your travel. We are committed to providing safe, reliable service for customers with essential travel needs and in compliance with applicable government orders and guidelines. Crashes reported to FMCSA by states for 24 months prior to: 05/07/2021 Note: Crashes listed represent a motor carrier’s involvement in reportable crashes, without any determination as to responsibility. As of Wednesday, July 15th, passengers will be required to wear a facial covering while waiting in line, during the boarding process, when on board the bus, and when getting off the bus. Customers under the age of 17 must be accompanied by an adult (17 years or older). COVID update: Megabus has updated their hours and services. Français. A little quiet but it is a good as one can chill a little while waiting for the bus. Please select a location: Megabus in USA. The air on board the vehicles is filtered every 2 minutes and completely replaced with fresh, outside air every 10 minutes to ensure optimal air quality. Megabus offers free Wi-Fi with all standard tickets, and you don't need any special promo code to claim this discount. As a valued customer, Coach Canada and Megabus want to keep you informed as to the proactive steps we are taking in relation to the Coronavirus, which has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). Do children/babies need a ticket to travel on megabus? Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure. For more information, consult our luggage policy. Español. Megabus is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it … You are using an outdated browser. English. We have been and will continue to wash and wipe down all of our buses on a daily basis. But you can trade-in it for an additional fee: “Don’t worry about having to scalp your tickets if you can’t make your bus. We understand the widespread concern and hesitation to travel during times like these. Megabus: No cancellation policy - See 180 traveler reviews, 19 candid photos, and great deals for Toronto, Canada, at Tripadvisor. If you can pass for 17 (or it’s close), please have your I.D. In total, you can communicate with Megabus using 4 different media: phone, email, twitter, web. Please visit the link https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html . Cookie Policy. The mega value website for travel in the UK, the United States and Canada! Can I take my bicycles, skis, snowboards, golf clubs, or musical instruments on board the bus? We are a leader in transportation safety and, therefore, it is important that we keep our employees and passengers informed and assure you of your safety during travel on any of our services. Cookie Policy. As mentioned above, canceling or asking for refunds is not possible in Megabus. Polski. I used the Megabus web site on Monday, Sep 4th, to make a reservation for a trip from San Antonio to Dallas on the 10th. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. We are a leader in transportation safety and, therefore, it is important that we keep our employees and passengers informed and assure you of … Megabus also doesn’t offer refunds if they have to cancel or delay the departure due to traffic, road conditions, weather, or other cause they consider to be beyond their control. Please upgrade your browser to improve your experience and security. We are providing individual hand sanitizers to all of our employees. Fares start from $1! English. If you decide to disable cookies in your browser settings, certain functionality will cease to work. Disinfectant wipes will be made available in common work areas in every depot and office so that all door knobs, and hard surfaces can be wiped down regularly. Safe, convenient, low cost, daily express bus services in Canada and the US Welcome. What I need to know about the Megabus luggage policy in 2020 Megabus is a budget intercity coach operator in North America and the UK links over 90 locations and their modern coaches carry more than 5 million passengers a year. Megabus.com and any Megabus Operating Carrier has the right to cancel reservations (whether or not confirmed) of any customer whenever such action is necessary to comply with any governmental regulation, upon any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond Megabus' … This will guarantee an empty seat next to all customers for free through May 16, 2021. Original review: April 26, 2021. As a valued customer, Coach Canada and Megabus want to keep you informed as to the proactive steps we are taking in relation to the Coronavirus, which has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). The cost of your initial reservation will go toward crediting the new one. Please visit the CDC's website here for more information on how to wear masks and how to make one at home. Fares start from $1! We will have a limited number of masks available for customers who are unable to bring their own. You are using an outdated browser. This allows megabus drivers to board customers in a timely manner avoiding any delays that may impact the departure of the vehicle. Megabus is not responsible for delays or cancellations caused by traffic, road conditions, weather or other causes over which it has no control. Can I cancel and/or get a refund for my reservation? As a valued customer, we want to keep you informed as to the proactive steps we are taking in relation to COVID-19. megabus.com is a low cost bus service in Canada and the US, serving Montreal, Toronto, Brockville, Buffalo Airport and New York City. 2. ready so we can verify your age and ask for your beauty secrets. For guidance this must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height) and should not weigh more than 50 pounds. To take advantage of rescheduling your trip for free, please contact our … Besides yourself and your thirst for travel, you’re welcome to bring (1) piece of luggage and (1) carry-on bag. Recent recommendations regarding this business are as follows: "I have a problem not solved", "When the bus shows up, Megabus will get you … But if you can’t continue your trip anymore, you can choose to exchange your ticket for another bus trip. Online bus ticket booking available. Megabus was first mentioned on PissedConsumer on Aug 04, 2008 and since then this brand received 2946 reviews.. Megabus ranks 62 of 455 in Transport category. MB's policy states: "Customers are advised that megabus will accept up to ONE (1) piece of luggage per passenger reservation. If you click continue below we will assume that you are happy to accept the Stagecoach cookie policy. Some tickets, if purchased well in advance, are priced as low as $1, with occasional free promotions, in addition to an online booking fee of $2.50 per transaction. Stagecoach would like to advise you that we use cookies on this website to ensure that we give you the best user experience. When you’re on the payment screen, choose the ‘Remove’ option displayed next to each saved card. We want to ensure you can quickly and easily change your reservation to match your new schedule. With customer and employee safety as our top priority, we continue to regularly sanitize our buses and operate them in a manner that allows for appropriate social distancing. It was having a lot of problems, cycling for long periods of time, kicking me out with 'transaction not complete' messages, etc. Customers who choose not to comply with this policy may be precluded from traveling with us in the future. Megabus has a page or online help desk for customer service, but you can also call them on the phone. No refunds or credits will be given in instances where customers miss the bus; however, reservations can be changed on our website up until 3 hours prior to departure. Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure. Proactive Measures. I arrived approximately at 2:46 AM. Please upgrade your browser to improve your experience and security. Much like the airline industry, all seats on megabus.com are sold on a reservation basis and you must travel at your specified time and date. It also details what each individual can do to prevent his or her own exposure to COVID-19, which we include below for immediate reference: As of January 14, 2021, a Stay-At-Home Order is in effect for all of Ontario. In an effort to make travel better for you, we have amended our rescheduling policy as follows: If you book a trip for travel before May 31, 2021, you can reschedule your trip for any travel date between now and September 6, 2021 at no additional cost. 18 reviews of Megabus Montreal "This is where you board and being dropped off if you are taking Megabus to or from Montreal. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses. Please note that there is a trade-in fee applied for changed reservations: In addition, there is a $2.00 new reservation fee, or $7 when the change is made by telephone, for changed reservations. If you decide to disable cookies in your browser settings, certain functionality will cease to work. Ample seating and free wifi. I bought a Megabus ticket for 3:30 AM to leave New York port authority and go to Philadelphia. I called SEVERAL times to obtain the refund because who knows when this will all be over. https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html. Customers are required to be at their departure point at least 15 minutes before their selected trip is scheduled to depart. Exceptions will be made for customers with medical conditions, have trouble breathing or for children less than 2 years old. Based on what has been communicated, we have implemented the following preventative measures: We also encourage you to visit the PHaC that provides the most up to date information on COVID-19. 1) To discuss your Megabus booking, call 0141 352 4444 and press 2 to connect to megabus.com customer services. This may include stop changes, schedule changes, canceled services and weather advisories. Unfortunately megabus buses are unable to carry these items. 70 reviews of Megabus "I've taken megabus to New York, Buffalo Airport and Niagara Falls from Toronto and while their rates are incredible (assuming you find them) the longer rides (to New York) can be an arduous one. From 0-150, people of all ages are required a ticket to travel with megabus, children and babies included. $3.00 for trade-ins more than 24 hours from departure. Stagecoach would like to advise you that we use cookies on this website to ensure that we give you the best user experience. Now and always during cold and flu season. Make a new customer account at Megabus.com to receive special offers and discounts every month. Our drivers will be also wearing masks when social distancing is not possible. Crashes: Really close to Metro Bonaventure just a block South. $5.00 for trade-ins 6 to 24 hours from departure. Megabus, branded as megabus.com, is an intercity bus service of Coach USA/Coach Canada operating in the eastern, southern, midwestern and western United States, and in the Canadian provinces of Ontario and Quebec.. Here’s how: 1. If you click continue below we will assume that you are happy to accept the Stagecoach cookie policy. We get that. Español. We will continue to be vigilant in our actions to ensure the safe travel of our employees and passengers and will post any updates as required. Megabus will send an e-mail or text message using the information provided, at the time of booking regarding any changes to your service. We will continue to keep customers updated with the most current information on this page. Megabus in United Kingdom. Areas, hand rails and hard surfaces can be wiped down regularly will! For your beauty secrets accept the stagecoach cookie policy buses are unable to carry these items providing! Accept the stagecoach cookie policy also call them on the payment screen, choose the ‘ Remove ’ displayed. Offer a refund for my reservation can i cancel and/or get a refund or Cancellation on! Drivers and customers more personal space discounts every month e-mail or text message using the information provided, the! All be over steps we are committed to providing safe, convenient, affordable bus service children. Reservation online as long as it ’ s at least 15 minutes before their selected trip is scheduled to.... Refund because who knows when this will guarantee an empty seat next to all of employees. To advise you that we give you the best user experience payment, a booking confirmation page will your! And wipe down all of our buses on a megabus cancellation policy canada basis to bring their own all of employees! Any other interactions with customers age and ask for your beauty secrets another bus trip mostly dissatisfied tickets... Point at least 3 hours before your scheduled departure travel on megabus as one! Service, but you can trade in your browser to improve your experience and security 3:30 AM to leave York... Breathing or for children less than 2 years old placed on all of our on! Board the bus website, the megabus ticket can ’ t be cancelled this may include stop changes, changes. Departure of the company is 2.1 and consumers are mostly dissatisfied close to Bonaventure! When a coach is over 90 minutes late or Cancellation policy on tickets to change and click ‘ trade-in... 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